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#TryThis: An eVisit + On Demand Video Visit with Prisma Health Virtual Care

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Prisma Health Virtual Care offers $20 flat-fee eVisits as well as live On Demand Video Visits with Prisma Health providers | Photo by the COLAtoday team

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Achoo. Sorry, COLA — Kayla here, and my allergies have been pretty bad lately. My sneezes have subsided, however, thanks to a recent experience with Prisma Health Virtual Care. Here’s how it works and how you can #TryThis.

Experience:

An eVisit + On Demand Video Visit with Prisma Health Virtual Care

What we tried (with pricing):

First, I tried an On Demand Video Visit (cost varies based on insurance coverage), which connects patients via live video to a Prisma Health provider who can provide a personalized diagnosis and treatment plan.

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Screenshot from my On Demand Video Visit with Dr. Allan Gilmer | Image by COLAtoday team

I met with Dr. Allan Gilmer, who couldn’t have been nicer. After some basic questions (my name, birthday, and confirmation that I live in SC), we dug into my allergy history and the OTC medications I’ve tried. Dr. Gilmer encouraged me to continue daily use of Flonase and recommended a prescription for Singulair, which could then be sent right over to my pharmacy.

eVisits:

Another option for virtual care is an eVisit ($20), in which patients fill out an online health interview that gets sent directly to a Prisma Health provider. Bonus: Prisma Health is currently offering free eVisits for coronavirus symptoms with promo code COVID_19.

Just like the On Demand Video Visit, the provider then provides a personalized diagnosis + treatment plan and can order prescription medications when appropriate. E-visits are available for ages 18+ from 8 a.m.-8 p.m., whereas On Demand Video Visits are available 24/7 for all ages.

FYI: For both types of virtual visits, you will need a MyChart account (free to create).

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Screenshot before taking the health survey, which took less than 10 minutes | Image by COLAtoday team

What not to miss:

After your eVisit or On Demand Video Visit, you can check out your after-visit summary in MyChart. This shows a recap of the visit as well as the recommended treatment plan. Read: You don’t need to take notes during your visit.

What we’re still talking about:

I appreciated how Dr. Gilmer took the time to ask questions, thoroughly explain his diagnosis and recommendations, and thoughtfully answer any questions I had. I felt taken care of and not rushed in any way.

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If you’re experiencing a common condition like those listed above, an eVisit or On Demand Video Visit are both convenient options | Image via Prisma Health Virtual Care homepage

How you can experience this:

Visit PrismaHealth.org/VirtualCare, log in to your MyChart account (or create one here) and find “On Demand Video Visit” or “eVisit” from the dropdown menu.

Things to know if you go:

  • Experience: An eVisit + On Demand Video Visit with Prisma Health Virtual Care
  • Price: $20 for an eVisit (currently free for coronavirus symptoms with code COVID_19); cost varies for On Demand Video Visit based on insurance
  • Website: PrismaHealth.org/VirtualCare
  • Hours: 8 a.m.-8 p.m. for eVisit; 24/7 for On Demand Video Visit
  • Social: Facebook | Twitter | Instagram
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